Repair & maintenance
Any PC. The same standard we build to.
Repair and maintenance for any desktop, whoever built it. Individuals and companies, one machine or a fleet. The diagnosis is done by the person who specifies our builds, the quote is written before any work starts, and nothing is done without your approval. That is the whole offer.
What it costs
Fixed where the job is predictable. Quoted where it isn't.
Common jobs have a fixed price because we know what they take. A fault nobody has identified yet doesn't, so it gets a diagnosis first and a quote after. Either way you see the number before we touch the machine, and it's the number you pay.
- 01
Diagnostic
€45 credited in full against the repair
Not free, and here is why. A diagnosis is an hour or more of the person who builds our machines, at the bench, with yours open. A free estimate is a sales pitch that has to be paid for somewhere, usually inside the repair price. We'd rather charge for the hour and take it off the bill when you go ahead. If you decide not to repair, you've paid for a written answer: what's wrong, what it would take, what it would cost.
- 02
OS reinstall and cleanup
€70 – €90
A clean install of Windows or Linux, drivers, updates, your data carried across, the preinstalled software you never asked for left out. Nearer €70 on a fresh drive, nearer €90 when there is a lot of data to move and check. Bring the Windows licence if you have one; if you don't, we'll tell you what one costs before doing anything.
- 03
Upgrade install
€50 – €70 per component, plus parts
Graphics card, memory, storage. Fitted, cabled properly, firmware and drivers done, tested under load afterwards. The range is the difference between a drive that slots in and a card that needs the power supply checked first. If the part you've picked won't fit or won't be the improvement you expect, we say so before you buy it. Parts are quoted separately, or bring your own.
- 04
Hardware fault, diagnosis and part swap
Diagnostic fee, then a quote
Won't boot, crashes under load, overheats, makes a noise it didn't use to. Diagnosis first, at the fixed fee. Once the fault is found you get a specific quote for the part and the work, in writing, with the €45 already taken off. If the repair would cost more than the machine is worth, we say that too, and the diagnostic is all you've spent.
- 05
Everything else
Quote after inspection
Liquid damage, custom loops, a machine someone else has already had apart, a room of identical desktops with the same fault. Anything without a fixed price is inspected first and quoted in writing, the same way a build is specified. No number until we know what the job is.
We don't compete on repair price. The diagnosis is done by the person who specifies our builds, the quote is written before the work, and the parts that go in are the parts we'd put in our own machines. The same standard that goes into building one goes into fixing one.
How a repair goes
Four steps. Nothing is done without your approval.
The same principle as a build. You approve the work in writing, then it happens. Not the other way round.
- 01
Drop-off
Bring the machine to the workshop, or arrange a courier within Estonia. Tell us what it's doing, when it started, and anything you've already tried. If the fault only shows once logged in, we'll need a way in.
- 02
Diagnosis
On the bench, opened, tested under load where the fault calls for it. You get a written finding: what's wrong, what fixing it takes, and what it costs.
- 03
Quote
One number for the work, parts listed by brand and model, the diagnostic fee already deducted. If the honest answer is that the machine isn't worth repairing, the quote says so and suggests what to do instead.
- 04
Approval, then the work
You confirm in writing. Only then are parts ordered and the work done. Tested under load afterwards, and you get a note of what was changed and why.
Book a repair
Tell us what it's doing. We'll tell you what happens next.
A few lines is enough. We reply within two working days to arrange the drop-off.
Received
Thanks, there. We'll be in touch about the drop-off.
A reply to within two working days with a time to bring the machine in, or courier details. Nothing is charged until the machine is on the bench and you've agreed to the diagnostic.
- Reference
- Job
- Machine
- Drop-off
Quote your reference if you write to us in the meantime. No work is done before you've approved a written quote.
If it isn't worth fixing